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Time spent on the job is a fundamental aspect of working conditions that influences many facets of individuals’ lives. Here we study how an organization-wide 4-day workweek intervention—with no reduction in pay—affects workers’ well-being. Organizations undergo pre-trial work reorganization to improve efficiency and collaboration, followed by a 6-month trial. Analysis of pre- and post-trial data from 2,896 employees across 141 organizations in Australia, Canada, Ireland, New Zealand, the UK and the USA shows improvements in burnout, job satisfaction, mental health and physical health—a pattern not observed in 12 control companies. Both company-level and individual-level reductions in hours are correlated with well-being gains, with larger individual-level (but not company-level) reductions associated with greater improvements in well-being. Three key factors mediate the relationship: improved self-reported work ability, reduced sleep problems and decreased fatigue. The results indicate that income-preserving 4-day workweeks are an effective organizational intervention for enhancing workers’ well-being. 

Expansion of the platform economy has given rise to a paradox in the literature on gig work: Given capital’s imposition of algorithmic controls, why do so many platform workers express support and appreciation for gig work, viewing it as enhancing their autonomy? Approaches toward this question have advanced numerous explanations, such as gamification, neoliberal norms, and entrepreneurial culture. We find these efforts only partially successful, as they fail to explain why ideological incorporation so readily succeeds. We argue that responses to gig work are a function of the class positions that gig workers hold in the wider society, which lead to distinct orientations that they bring to gig work. For workers with a foothold in the middle class, gig work provides access to job rewards that may no longer be available via the conventional economy alone. They consequently experience gig work as a labour of affirmation – a stark contrast with the experience of those gig workers who hold subordinate positions in the class structure. Interview data with 70 respondents in the ride-hail, grocery-shopping and food-delivery sectors supports this approach. Consent to gig work is strongest among our better-off respondents, who hold more secure positions in the conventional economy and use gig work as a culturally-sanctioned mechanism of class reproduction. The implication is that class-based divisions among the platform workforce warrant greater attention than labour process theory has allowed. 

Abstract This article uses data from a natural experiment to address one of the most contentious issues in the on-demand platform economy—whether gig work is compatible with standard employment. We analyze a US-based package delivery platform that shifted a subset of its workers from independent contractors to employees, thereby creating a natural experiment that allowed us to exploit variation over time and across locations. We examine the impact of employment status on work scheduling practices, hours of work and the firm’s ability to match workers’ scheduled hours with the amount of time they were actively engaged in parcel delivery. We find that after the transition to employment, flexibility with respect to how work schedules were determined was maintained, and drivers’ total hours of work increased. We also find that the switch to employee status increased the firm’s ability to match scheduled and actual working time, indicating greater operational efficiency. We conclude, contrary to claims commonly made by platform firms, that employment status can coexist with the platform model. 

Abstract This paper explores a neglected aspect of platform work: how the spatial mobility that app-based couriers must perform requires them to violate taken-for-granted assumptions that define who belongs where. By assigning tasks during atypical hours and requiring gig workers to use their personal clothing, tools and vehicles, platforms strip delivery workers of signifiers that legitimate their presence in consumers’ neighbourhoods. The result is a condition we call ‘unbelonging’ – a liminal state in which their presence is considered problematic, exposing them to threats of physical and symbolic violence. Our findings, which draw on 45 interviews with parcel delivery workers, contribute to the developing literature on urban geography and the socio-spatial impacts of the platform revolution.